Privacy Policy

Privacy Policy

Effective Date: September 2025
 
At Teroran, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting or making a purchase from our website.
 

1. Information We Collect

 
We may collect the following types of personal information when you visit or interact with our website:
 
Name
 
Email address
 
Phone number
 
Billing and shipping addresses
 
Payment information (processed securely)
 
Order history and purchase details
 
IP address and browser/device information
 
Voluntary communications or inquiries you send us
 

2. How We Use Your Information

 
We use your information to:
 
Process and fulfill orders
 
Communicate with you regarding your purchases or inquiries
 
Improve our website functionality and shopping experience
 
Detect and prevent fraud or the unauthorized transactions
 
Comply with legal obligations and regulatory requirements
 

3. How We Protect Your Data

 
We implement appropriate security measures to safeguard your personal data, including:
 
SSL encryption for secure transmission
 
Restricted access to sensitive information
 
Secure servers and payment gateways
 
We do not sell, rent, or trade your personal information to third parties.
 

4. Sharing Your Information

 
We may share your information only with trusted service providers who help us operate our business, such as:
 
Payment processors
 
Shipping and logistics partners
 
IT and website maintenance providers
 
These third parties are contractually obligated to protect your information and use it solely for the services they provide to us.
 

5. Cookies and Tracking Technologies

 
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can adjust your cookie preferences in your browser settings at any time.
 

6. Your Rights

 
You have the right to:
 
Access the personal data we hold about you
 
Request corrections or updates to your information
 
Request the deletion of your personal data (subject to legal limitations)
 
Opt out of marketing communications
 
To exercise these rights, please contact us using the details below.
 

7. Data Retention

 
We retain your information for as long as necessary to fulfill the purposes described above, including legal, accounting, or reporting obligations.
 

8. Children’s Privacy

 
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.
 

9. Changes to This Policy

 
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
 

10. Contact Us

 
If you have questions about this Privacy Policy or how we handle your data, please contact us:
 
Email: admin@teroran.com
 
Phone: +33742406214
 
Address: 24 Rue Sainte-Colombe, Bordeaux, France
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